"I spent four years hand-in-hand with my clients."
I'm Olivia — a nail tech, and for four years I've watched the same thing happen at my table. Someone sits down rushed, phone in hand, ready to get it over with. By the end, they're somewhere else entirely. Slower. Softer. Present.
NBOR started as a question: what if that feeling didn't have to end the moment you left the chair?